Sainsbury's No Delivery Slots

Apr 07, 2020 Sainsbury's does not have a specific time when slots are released. According to a spokesman for the supermarket: 'Our customer careline is working at full capacity and we are able to give an. You can unsubscribe at any time. Supermarket giant Sainsbury's has confirmed the date when its customers will be able to book its Christmas delivery slots this year. Unlike other supermarkets such.

There’s no doubt that getting a shopping delivery slot has been harder than usual since the UK went into lockdown eight weeks ago.

In an attempt to take some of the stress away, Martin Lewis’ MoneySavingExpert.com has compiled a list of top tips.

The list shows how far ahead each supermarket releases its slots and how you might get your hands on one, reports BirminghamLive.

The supermarket with the longest lead time appears to be Tesco with a massive 21 days, which assumes you know what you’ll want to eat three weeks in advance.

Waitrose and Morrisons release their slots just three days ahead.

So you might know what you want to eat but will you then have enough time to get your order in before all of the slots are quickly taken?

Here’s how the supermarket giants are operating according to Moneysavingexpert.

Three days ahead

Waitrose - used to be in partnership with Ocado but not any more.

So it might well be looking to expand times in due course.

For slots, it said it is 'advising customers to check each morning'.

Shoppers surveyed said they had success from 6am to 8am as well as randomly during the day.

Morrisons - shoppers top tip was to try just after midnight

Five days ahead

Co-op - told Martin Lewis that 'slots are launched every day, at around midnight'.

Seven days ahead

Iceland - the company said times were specific to stores, so Martin Lewis's 'Forumites' reported different results in tandem.

Sainsbury's - told Martin Lewis that 'when the slots are released will vary - there isn't a specific time and it doesn't depend on the store'.

One follower reported success every Monday.

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Ocado - the online supermarket was a former partner with Waitrose but recently jumped into bed with M&S and is due start selling its products, as well as its own, from September.

It said there wasn't a fixed time when they were released, but priority customers were emailed about availability.

Once they've had a chance to book, non-priority customers are notified - via a message on the home page - and are then able to book any remaining slots.

14 days ahead

Asda - revealed that slots update as and when they become available in each area. Popular times to get a slot were typically 10pm or midnight, though some followers said between 2am and 4am.

21 days ahead

Tesco - Martin Lewis was told 'slots tend to be released at midnight for three weeks ahead' but that it's busy adding extra vans to create more slots.

Top tips include logging on ten minutes early and then trying to book after midnight.

© @Copyright HELLO! Hello! Magazine

As we continue to navigate these tricky times during the coronavirus pandemic, many of us will be in the same boat - trying to ensure everyone in the family has all the vital essentials in their cupboards. If you're keen to help the elderly relative (or neighbour) in your life, and help them organise a home delivery slot at Sainsbury's, we have all the details.

After Prime Minister Boris Johnson told elderly and vulnerable people to take themselves out of society for three months, Sainsbury’s said it would be giving disabled and elderly customers priority on its online delivery system, and the supermarket also opens only to the elderly and vulnerable for its first hour of trading.

RELATED: Inside Boris Johnson's home where he is self-isolating at Downing Street

Shoppers eager to do their lockdown shopping at Sainsbury's

But if it's a home delivery slot you're after for an elderly or vulnerable person, this is what you need to do:

Follow instructions from the text message or letter you received to register as vulnerable on the HMRC website. If you didn't get contacted, you can register at gov.uk, and then contact your GP to request a letter.

If you haven't been contacted by Sainsbury's already, then you should be soon. A Sainsbury's representative tells HELLO!: 'As of Wednesday 25th, we had proactively contacted 270,000 customers who had already given us information that meant we could identify them as elderly or vulnerable. We had also booked slots for 115,000 elderly and vulnerable customers. Our customer careline is working at full capacity and we are able to give an additional 8,000 customers a day access to delivery slots over the phone so we urge everyone to keep trying.'

If you've not been contacted already there is a phone number to call for the Careline should you need it. Understandably, Sainsbury's is currently experiencing high levels of demand for the service, but the number to call is 0800 328 1700 and is available Monday to Sunday 8am - 11pm.

RELATED: Supermarket opening hours during lockdown

Sainsbury’s boss Mike Coupe said: 'Many of you have written to me to tell me you are elderly or vulnerable and are struggling to book online delivery slots. We are doing our absolute best to offer online delivery slots to elderly, disabled and vulnerable customers. These customers have priority over all slots. Our customer Careline has been inundated with requests from elderly and vulnerable customers – we have had one year’s worth of contacts in two weeks.'

MORE: Online food delivery services available over lockdown

Sainsbury’s has introduced policies restricting customers to only three of any grocery item or cleaning product, and Mike shut down the cafes and fresh food counters in order to redeploy staff elsewhere in stores.

So the message is, don't give up. And it doesn't have to be the vulnerable person who signs up either, so long as you all live together. 'It is extremely busy so we can only urge customers to keep trying,' the Sainsbury's rep tells HELLO!. 'Customers who have a vulnerable member in their household can register with us to receive this service.'

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Sainsbury's shopping times you need to know about:

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If you're not on the vulnerable list but are over 70, Sainsburys is opening from 8am - 9am every Monday, Wednesday and Friday and reserving this slot for elderly customers.

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The supermarket is asking customers in-store to stand one metre away from colleagues wherever possible and pay with card rather than cash at tills.

Sainsbury's No Delivery Slots Online

RELATED: Supermarket shopping list during lockdown